Ben Hogan

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Recent activity by Ben Hogan Recent activity Votes
  • Distribution Network - Update on Potential Delays 22.05.25

    Dear Valued Customer   Heavy rainfall and flooding in parts of New South Wales are impacting collections & deliveries , resulting in some delivery delays.    Areas which may be affected include Cof...

  • Distribution Network - Update on Potential Delays 05.03.25

    Dear Valued Customer,     Inclement weather as a result of Tropical Cyclone Alfred is anticipated in South East Queensland & Northern New South Wales over the coming days. Flooding, along with wind...

  • Distribution Network - Update on Potential Delays 10.02.25

    Dear Valued Customer,   Services in the Townsville, Cairns, Mackay regions & surrounds continue to be impacted by extreme weather & flooding. Delays in these areas are anticipated for at least the ...

  • Distribution Network - Update on Potential Delays 04.02.25

    Dear Valued Customer,   Inclement weather in North Queensland is impacting collections & deliveries in the region.   Flooding has necessitated road & rail closures, affecting services in Townsville...

  • Kuehne & Nagel Distribution - Christmas Sending Dates 06.12.24

    Dear Valued Customer,   With the Christmas & New Year period approaching, please find below the network dates for despatching to enable delivery by Christmas. The Kuehne & Nagel Transport Operation...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...